I recently conducted an Intune pilot where Intune was integrated with Apple Business Manager. This allowed us to synchronize apps purchased through the Apple Volume Purchase Program (VPP). VPP simplifies the process of purchasing and deploying iOS apps.
Apps were synchronized and appeared in the Intune portal where they could assigned to groups of users.
However there were errors when the apps were installed on the test devices. There were two specific errors:
Can't find VPP license for app (0x87D13B95)
VPP
App licensing pending user consent. Ensure the user has accepted the VPP
management invite. (0x87D13B92)
Both errors referred to app licensing so I was pretty sure that the problem was with how the apps were assigned in Intune.
The apps were configured for device licensing in Apple Business Manager. VPP Device Assignment grants app licenses directly to a device, identifying it by serial number. This makes VPP Device Assignment the best option to use when you do not want to associate your apps to end user's Apple ID. The apps install completely silently with VPP Device Assignment.
However the apps were assigned with User licensing in Intune.
Apps that were assigned as "Required" were straightforward to fix.
We just had to edit the assignment and choose Device licensing.
Apps that were assigned as "Available" were not as straightforward.
The licensing options were greyed out.
In this case you must remove the assignment and start again.
This time edit the assignment before saving it and you can choose Device licensing.
This solved both problems and the apps installed correctly.
Note that User licensing is the default setting and you have to change it to Device licensing. For Available apps you must change it when you create the assignment and before you save it. For Required apps you can edit the setting afterwards.
I hope this helps.
Until next time......
Thanks for the clarification. Really helped when setting this process up. I did not realize that the App Assignment defaulted to User license.
ReplyDeleteYou save my day. Thanks.
ReplyDeleteI was going crazy.
Ran into an issue with multiple profiles, one using a dynamic device group and a static device group, the dynamic would load apps the other would not. As soon as I changed from user to device license that did the trick, thanks!
ReplyDeleteyou saved my day too, thanks!
ReplyDeleteThanks for your post, saved me a lot of time!
ReplyDeleteBut how can I Change the "purchased" App in Apple Business Manager to be a User/Device license? Or did I get anything wrong in your article?
If it's deployed as Required, you should be able to change it from the assignement.
DeleteIf it's Required, Remove the Assignement, save, then re-create the assignement
Man, you really saved my day with this. Appreciate this sooo much.
ReplyDeleteGreetings!
The option to switch between user/device licensing doesn't seem to be available in intune anymore. is there any other workaround?
ReplyDeleteHi, "The apps were configured for device licensing in Apple Business Manager" - is there an option like this in ABM while purchasing the apps? Could you please help me understand it better? Thanks
ReplyDelete