Showing posts with label in place upgrade. Show all posts
Showing posts with label in place upgrade. Show all posts

Monday, 24 February 2020

Windows 10 search broken after in place upgrade

I had this scenario last week and it was difficult to find the solution. After an in place upgrade from Windows 10 v1709 to v1809 (using a ConfigMgr in place upgrade task sequence) the search function was broken. I couldn't even type anything to search. I couldn't find anything similar online so I was a little stuck. Although there was an easy fix I needed to be able to apply it programatically.


The fix was to reset the Cortana app but I couldn't do this programatically in the task sequence. 
  • the issue only occurred during in place task sequences (1709 -> 1809). It did not happen for bare metal builds.
  • it only happened with existing profiles on a machine. New profiles were fine.
  • the 1809 wim had the latest SSU and CU.
At first I thought it couldn’t be a group policy problem as it only affected in place upgrades. However then I noticed that it only happened with existing profiles and that made more sense. I tested with an OU blocked for inheritance and the issue didn't occur so I waded through all the customer GPOs.

The issue was solved by reverting these two settings that the customer had disabled: 

Computer Configuration\Administrative Templates\Control Panel\Regional and Language Options\Allow users to enable online speech recognition services

Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana

I hope this helps someone else who encounters the same issue. Until next time....