Remove pre-installed HP software during Autopilot

This was a task I was given by a customer recently. They wanted all the pre-installed HP software removed when provisioning HP ProBook 450 G8 laptops using Autopilot and Intune. As I like to tell customers, "if you can script it you can do it with Intune".

This was the list:

1. HP Connection Optimizer
2. HP Documentation
3. HP ICS
4. HP Notifications 
5. HP Security Update Service
6. HP Support Assistant
7. HP Wolf Security

1. HP Connection Optimizer

This one is a little tricky and requires the help of an answer file. I got a little help from Reddit

Create an InstallShield answer file. Copy the text to Notepad and save as .iss file (I called it HPConnOpt.iss)

[InstallShield Silent]

Version=v7.00

File=Response File

[File Transfer]

OverwrittenReadOnly=NoToAll

[{6468C4A5-E47E-405F-B675-A70A70983EA6}-DlgOrder]

Dlg0={6468C4A5-E47E-405F-B675-A70A70983EA6}-SdWelcomeMaint-0

Count=3

Dlg1={6468C4A5-E47E-405F-B675-A70A70983EA6}-MessageBox-0

Dlg2={6468C4A5-E47E-405F-B675-A70A70983EA6}-SdFinishReboot-0

[{6468C4A5-E47E-405F-B675-A70A70983EA6}-SdWelcomeMaint-0]

Result=303

[{6468C4A5-E47E-405F-B675-A70A70983EA6}-MessageBox-0]

Result=6

[Application]

Name=HP Connection Optimizer

Version=2.0.18.0

Company=HP Inc.

Lang=0409

[{6468C4A5-E47E-405F-B675-A70A70983EA6}-SdFinishReboot-0]

Result=1

BootOption=0 

I copied the answer file to Azure storage and generated a shared access signature so that the file could be downloaded from anywhere.

Next is the script (UninstallHPConnOpt.ps1)

invoke-webrequest -uri "https://xxx.blob.core.windows.net/autopilot-scripts/HPConnOpt.iss?MySharedAccessSignature" -outfile "C:\Windows\Temp\HPConnOpt.iss"

&'C:\Program Files (x86)\InstallShield Installation Information\{6468C4A5-E47E-405F-B675-A70A70983EA6}\setup.exe' @('-s', '-f1C:\Windows\Temp\HPConnOpt.iss')

The script downloads the answer file and copies to C:\Windows\Temp. It then executes setup.exe for HP Connection Optimizer and calls the answer file. This uninstalls the app.

To deploy the solution via Intune, copy the script and answer file to a folder. Then create a Win32 app which results in a .IntuneWin file containing both files.

2. HP Documentation

This one is a bit more straightforward. The script sets the location to "C:\Program File\HP\Documentation" and then runs the uninstall command.

Set-location "C:\Program Files\HP\Documentation"

.\Doc_uninstall.cmd

Upload the script to Intune and assign to a group.

3. HP ICS

They're getting easier

$Prod = Get-WMIObject -Classname Win32_Product | Where-Object Name -Match 'ICS'

$Prod.UnInstall()

Upload the script to Intune and assign to a group.

4. HP Notifications

This one is the same format.

$Prod = Get-WMIObject -Classname Win32_Product | Where-Object Name -Match 'HP Notifications'

$Prod.UnInstall()

5. HP Security Update Service

Same format again.

$Prod = Get-WMIObject -Classname Win32_Product | Where-Object Name -Match 'HP Security Update Service'

$Prod.UnInstall()

6. HP Support Assistant

This one is a little different. It's an appx installation. Nicolaj Andersen has an excellent script for removing unwanted built-in appx apps during provisioning, except those that you explicitly whitelist. The script will remove the HP Support Assistant.

7. HP Wolf Security

Same format as before

$Prod = Get-WMIObject -Classname Win32_Product | Where-Object Name -Match 'HP Wolf Security'

$Prod.UnInstall()

These are the settings you need when you are deploying your scripts with Intune.

I hope this helps you and saves you time if have the same task. 

Until next time......